Q: Where are you located?
A: You can find our address on the contact page.
Q: What is your policy on cameras in the showroom?
A: To comply with the performer’s contracts, recording equipment of any kind (including smart phones) are prohibited during the performance.
Q: What is your cancellation policy?
A: Tickets are non-refundable. However, if it is possible, we may be able to reschedule your reservation to another date or issue you a credit. Additional cost may incur if the tickets are not the same price as the originally purchased ticket. Rescheduling cannot be done on date of show, and credit will have an expiry date of 3 months.
Q: Show Cancellation Policy
A: Due to the star status of many of our comedians, they are often in demand for television and film appearances. When this situation arises, the performers personal contracts allow for an escape clause from performance date. In this case, customers who have purchased tickets for a cancelled show will have the right to exchange their ticket for the subsequent rescheduled performance. They also have the right to refund their ticket purchase in the form of an in-store credit.
Q: What is the latest I can arrive for a show?
A: Doors close at 7:45pm for the early show and 10:15 for the late show. However, to get the full experience, we recommend arriving as early as possible. Our doors open one hour before the performance starts. 7:30pm shows open at 6:30pm. 7:00pm shows opens at 6:00pm. The doors for our second show performances on Friday and Saturday open at 9:15pm.
Q: What is the best way to purchase group tickets?
A:Since our establishment is first come, first served, it is best to buy your tickets in advance so we can do our best to sit everyone together in the same area. The best way to do this (if everyone is paying separately) is to set up a group name by calling or emailing the box office. The person managing the group will receive a promo code which can be shared with everyone in the group. Everyone must go online and use that promo code to ensure you are all seated accordingly. By keeping your tickets in a ‘group,’ it allows us to reserve a section for you in advance.
Q: What is classified as a Special Presentation?
A: The shows that have ‘Special Presentation’ after their name, simply means we cannot accept coupons, passes or discounts for these shows due to contractual reasons. These tickets usually cost more than our regular ticket prices.
Q: What are your hours of operation?
A: Rick Bronson’s House of Comedy is open everyday except Monday! Box office opens at 12:00pm Tuesday to Thursday, Friday Saturday at 2:00pm and Sunday at 3:00pm. Times may differ if it is a holiday.
Q: How do I know if I will like the act?
A: Comics change their act all the time. You are seeing a live show- often one that might play big off audience participation and/or general interaction. We feel that the best way of gauging whether or not the comic is an act you’ll like is to get general feel for their style using resources such as Youtube to find clips of past performances. If an act is known to be a bit more ‘edgy’ than normal, we will put a content warning on our website. We take pride in bringing the best talent to our stage from North America, but we do not censor our comedians.
Q: How can tickets be purchased?
A: Tickets may be purchased online on our web site, calling our box office at 480.420.3553 or in person at the club.
Q: Do you take debit in the show room?
A: Unfortunately we do not take debit in the showroom: only cash or major credit cards. We do have an ATM in our lobby for your convenience.
Q: Do you serve food at the club?
A: The House of Comedy has a full menu complete with appetizers, entrees and desserts.
Q: Do you hold seats?
A: Seats cannot be held. Groups of 8 or more will have reserved seating otherwise it is first come first serve seating.
Q: Do you have wheelchair access?
A: Yes! If you have ANY special needs including issues involving mobility, vision, hearing, etc… please let us know in advance and we’ll make the necessary accommodations to make your visit a success!
Q: Do you ever have discounted tickets?
A: Yes! We will often include special, exclusive offers to our Facebook friends and Twitter followers (the links are at the bottom of this page). If you’re employed in the Hospitality Industry, get in FREE Sunday nights with valid payslip/badge. Generally, discounts are excluded during any show that is labeled as “Special Presentation” or “Concert Series”. Discounts are only for prepaid tickets, if you have a specific question about eligibility for any of these discounts, please give us a call!
Q: Do you do anything for special occassion?
A: We sure do! Join our Birthday Club and get a free invite for your birthday. We also do something for Bachelor and Bachelorette. Just contact our box office at 480.420.3553.
Q: Can you facilitate large groups?
A: We have seating for 270 people. If you do have a large group best to book as soon as you know how many are attending so that your group can all be seated together. Group reservations will be taken until 4:00pm of the show date.
Q: Are minors allowed to the shows?
A: There is an age restriction of 16 years accompanied with an adult for any of our shows. Please note that we do not censor our comedians so some material may be crude, have sexual content or be offensive.
Q: Can you accomodate 50 people for dinner?
A: We can do buffets for large groups no problem. Just contact us at 480.420.3553 and we will tell you about the menu and how to book.